Citizens Advice Rural Cambs

We are an independent charity providing expert information and advice to the residents of Rural Cambridgeshire. Our volunteers Gateway Assessors and Advisers are trained by our own training team to the highest standards to delivery this information and advice through multiple channels including email, telephone, face to face and web chat.

We offer free independent confidential expert advice to help you with your problems
Nick Blencowe, Chief Officer, CARC

It is part of the national Citizens Advice organisation which aims to:

  • Provide the advice people need for the problems they face.
  • Influence policy makers to improve the policies and practices that affect people’s lives.

Our service is open to anyone: it is free, independent, confidential and impartial. Citizens Advice Rural Cambs exists to help those who live within rural Cambridgeshire.

Clients helped at our offices in 2018/19

0
TOTAL
0
East Cambs
0
Fenland
0
Huntingdonshire

This is the total of unique clients (those who have accessed our service for the first time in 12 months) helped for 2018/19.  We have also helped many more thousands of clients returning within the same year, but due to funding requirements we don’t double count them.

Financials

£0
Debt negotiated
£0
Income gained

Breakdown of issues dealt with

Issues East Cambs Fenland Huntingdonshire Total
Benefits & Tax Credits 2,214 2,941 2,527 7,682
Benefits & Universal Credit 330 746 472 1,548
Consumer Goods & Services 206 186 331 723
Debt 2,165 3,228 1,891 7,284
Discrimination, Hate, GVA 56 82 72 210
Education 36 13 30 79
Employment 700 670 925 2,295
Financial Services 751 1,388 964 3,103
Health & Community Care 74 76 133 283
Housing 544 552 712 1,808
Immigration & asylum 84 21 97 202
Legal 272 278 439 989
Other 214 420 351 985
Relationships & family 739 598 999 2336
Tax 55 72 86 213
Travel & transport 52 61 73 186
Utilities & communication 160 329 154 643
TOTAL Issues 8,652 11,661 10,256 30,569
See breakdown in pie chart 2018-19

Other information

Local Impact report 2018-19
Annual Review 2018-2019
Financial Audited Accounts 2018-19