Help & Advice in East Cambridgeshire, Fenland and Huntingdonshire | Approachable, Professional & Non-Judgemental
About Us

About Us

/About Us
About Us 2017-04-26T17:51:54+00:00

Citizens Advice Rural Cambs

We are an independent charity providing expert information and advice to the residents of Rural Cambridgeshire. Our volunteers Gateway Assessors and Advisers are trained by our own training team to the highest standards to delivery this information and advice through multiple channels including email, telephone, face to face and web chat.

We offer free independent confidential expert advice to help you with your problems
Batul, CEO, CARC

It is part of the national Citizens Advice organisation which aims to:

  • Provide the advice people need for the problems they face.
  • Influence policy makers to improve the policies and practices that affect people’s lives.

Our service is open to anyone: it is free, independent, confidential and impartial. Citizens Advice Rural Cambs exists to help those who live with Rural Cambridgeshire.

Clients helped at our offices

0
TOTAL
0
East Cambs
0
Fenland
0
Huntingdon

This is the total of unique clients (those who have accessed our service for the first time in 12 months) helped for 2015/16.  We have also helped many more thousands of clients returning within the same year, but due to funding requirements we don’t double count them.

Financials

£0
Debt negotiated
£0
Benefits gained

Breakdown of issues dealt with

Issues East Cambs Fenland Huntingdon Total
Benefits & Tax Credits 3,757 4,340 4,411 12,508
Consumer Goods & Services 571 449 915 1,935
Debt 3,390 5,118 4,007 12,515
Discrimination 59 85 109 253
Education 80 42 72 194
Employment 1,454 1,263 2,103 4,820
Financial Services 551 679 845 2,075
Health & Community Care 154 167 223 544
Housing 999 1,094 1,620 3,713
Immigration & asylum 132 97 182 411
Legal 571 462 900 1,933
Other 188 303 248 739
Relationships & family 1,078 951 1,849 3,878
Tax 156 154 289 599
Travel & transport 109 132 139 380
Utilities & communication 258 209 207 674
TOTAL Issues 13,508 15,545 18,119 47,171
See breakdown in pie chart

Download other information

Download Local Impact report
Download Financial Summary 2015-2016
Download Financial Audited Accounts 2015-2016