Help and Advice

Citizens Advice Rural Cambs is your local advice charity . We are here to help you with your problems and concerns – like debt, benefits, work, relationships and more – all totally free and in total confidence.

Our website guides you through a number of steps to help you find the information you need. This is constantly updated so you will always find the best answer. If you cannot find the answer on our website and still need to contact us, then you can do so by email, phone or visit one of our offices to see somebody in person.

CLICK HERE FOR ADVICE

Latest News

We are currently looking to appoint 3 new Trustees.

For further information and details please go to our Vacancies Page

Vacancies Page

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Get help applying for Universal Credit

Our Help to Claim service can support you in the early stages of your Universal Credit claim, from the application, through to your first payment.

Help to Claim is a dedicated service from Citizens Advice. It’s free, independent and confidential. Our trained advisers can help with things like how to gather evidence for your application or how to prepare for your work coach appointment.

Call us for free: 0800 144 8 444

Visit us: https://www.citizensadviceruralcambs.org.uk/find-us/

For online advice visit: citizensadvice.org.uk/helptoclaim 

What Citizens Advice Rural Cambs achieved in 2017/2018

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Advice issues dealt with directly
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Clients advised directly
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Volunteers
0 in 5
Clients said advice improved their lives
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of our clients would recommend us

Help and Advice

Local Offices

Citizens Advice Rural Cambs
Huntingdon

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Citizens Advice Rural Cambs
St Neots

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Citizens Advice Rural Cambs
Wisbech

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Citizens Advice Rural Cambs
Ely

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Keeping you up-to-date

From Citizens Advice Rural Cambs

Recent successful outcomes include:

  • Through applications submitted by CARC to the Cambridgeshire Local Assistance Scheme (CLAS) several clients have received awards for items, including washing machines, cookers, fridge, freezers, beds and bedding.
  • Assistance from a CARC adviser with completion of an application form for a school place has had a successful outcome.
  • A client, who was in receipt of benefit income,  contacted CARC after finding it difficult to make ends meet .  An assessment of the clients benefits by our Specialist Benefit Adviser has resulted in them receiving an additional weekly benefit income of just over  £63 and they also received a backdated lump sum payment in excess of £10k.
  • Following a conversion from Disability Living Allowance to Personal Independence Payment a client was awarded Standard Rate mobility, with help from a CARC adviser this decision was overturned and the client now receives Enhanced Rate mobility.
  • A CARC adviser helped a client to lodge their appeal against the loss of their Employment and Support Allowance (ESA).  The appeal was successful and client’s ESA was re-instated.

Recent Testimonials

Many thanks for the help you gave regarding application for attendance allowance, which has been awarded.   Can’t thank you enough.