“Helping one person may not change the world, but it may change the world for that one person”
Mike is 59 and lives alone, he has been in receipt of Employment Support Allowance, since 2014 due to ME, rheumatoid arthritis, diabetes and depression. He was successful in his application for PIP and was awarded Standard Daily Living and Mobility components from March 2015. Due to short term memory loss, Mike has fallen behind with his electricity bill, HP car payments and several non-priority debts including credit cards and catalogue accounts.
Mike initially contacted Citizens Advice Rural Cambs through by telephone regarding his debt and was sent a Money Advice Pack, and advised to return it to the Fenland office for a Money Advice appointment.
As Mike was struggling to complete the Money Advice Pack he attended the Fenland office drop-in session and the form was completed. Mike was then offered an appointment with a Benefit Specialist who identified that as he was in receipt of a qualifying disability benefit, lived alone with no carers claim in place and a Severe Disablement Premium should have been added to his claim in March 2015.
The premium was applied for, with maximum backdating request and Mike received back pay of just under £5000 and increased ESA payment of £61.85wk
Mike is now being assisted by one of the Money Advice Team in considering his options for dealing with his debts.