Advice Session Supervisor

Hours:                         12.5  hours per week

(Mon 9am -4.30pm and Tues 9am – 2pm)

Location:                  Huntingdon

Salary:                       Range £10.39 – £12.69 per hour

Reporting to:         Advice Services Manager

Type of contract:  Permanent

We are looking to recruit an exceptional candidate as our Advice Session Supervisor with a view to becoming an Advice Service Leader across Citizens Advice Rural Cambs.

Ideally we are looking for someone with a recognised accredited qualification.  You will have excellent communication skills and the ability to supervise, motivate and manage people. You will complement this with strong IT skills and ability to analyse and interpret information.

For an application pack please contact: Rachel Browning


Telephone No:  01480 475821

Closing date: 28th October 2019

Interview date:  13th November 2019

Job Description and Person Specification

Volunteer to be a trustee

CARC is a company limited by guarantee and a registered charity. It is one of 290 local charities providing advice and information services. Operating under the national Citizens Advice Brand, we have to comply with the most stringent accreditation requirements. Rural Cambs sees annually more than 10,000 clients and deals with four times that number of individual issues.

The organisation has offices in Wisbech, Ely, Huntingdon and St Neots plus a Call Centre and has over 100 Volunteer Advisors supported by a Chief Officer and approximately 20 mostly part time staff. Major Funders include three District Councils and annual income exceeds £500,000.

Oversight and Strategic Direction is provided by volunteer Trustee/ Directors (currently the Board is comprised of 6), who themselves are not involved in the provision of advice. The Board normally meets 5 times a year usually in the evening and has an annual Away Day when strategy for the coming year(s) and other matters are discussed. However, members are expected to be involved in some additional activities, many of which may relate to areas of special interest to the individual concerned.

Three additional appointments are to be made. These opportunities will be attractive to individuals who seek one or more of the following:-

  • Support and contribute to an organisation that offers approachable, professional and non-judgemental advice to all sections of the local community
  • Deploy or develop organisational skills and experience which could include General Management, Finance, Marketing/Communications, Research and Campaigning and People Management.
  • Gain Board level experience of a dynamic organisation with sophisticated policies and procedures and modern IT.
  • To make a difference

If you are interested in volunteering as a trustee or would like to learn more please contact :

Michael Mealing

Deputy Chair of the Trustee Board

Citizens Advice Rural Cambs

C/o    9 Church Mews


Cambridgeshire  PE13 1HL