Citizens Advice Rural Cambs (CARC) is an independent charity supporting residents in Fenland, and Huntingdonshire providing free independent, confidential and impartial advice. Our aim is to provide the advice people need for the problems they face and to improve the policies and practices that affect people’s lives.

Why is Citizens Advice Rural Cambs (CARC) such a great place to work?

At least 3 really good reasons:

  1. You will not find a more committed and supportive team of colleagues anywhere. Every one of them believes in the work they are doing and know that their contributions are valued. You will become a key member of this high-performing team.
  2. You will receive the highest level of training, both initially and with regular top-ups to ensure that you are always up-to-date with best current advice  practice. Further you will have full access to the acclaimed national Citizens Advice support resources and network.
  3. You will be doing a very worthwhile job. CARC helps up to 10,000 people every year with a variety of interlocking problems (debt, housing, work relationships etc). They often do not know which way to turn. We help them find a way forward and improve their life situations. 93% of clients would recommend us.

If you can recognise yourself below, don’t delay. We want to hear from you. Make contact TODAY.

Compliance and Operations (Fenland) Lead

Hours 30  hours per week
Location Wisbech
Salary FTE  £30,784.00 — £35,113.00/ Actual £24,960 – £28,470
Type of contract Permanent
About the role We are looking for someone who believes in the Citizens Advice mission and is looking for a new opportunity to have a positive impact on the local community.

Our office in Wisbech is the heart of our service in Fenland.  We have an enthusiastic team based there providing our advice service via telephone and face-to-face appointments/drop-in session.

In this new role you will:

  • Work with our Senior Leadership Team  to deliver excellent services to our clients and funders
  • Ensure our services are delivered in accordance with the National Citizens Advice Leadership Self-Assessment audit framework
  • Oversee and support daily operations at our Wisbech office and outreach services across Fenland
  • Work with our Advice Service Coordinator to ensure effective delivery of our information and advice service
Details For full details please see the Job Description/Person Specification.

Citizens Advice Rural Cambs values diversity, promotes equality and challenges discrimination.
Closing date for applications 5th August 2024
Interviews w/c 12th August 2024
To apply:   Please complete and submit either the Google Form version

OR

complete the Word format version and email it to  hr@ruralcambscab.org.uk
APPLICATION FORM (DOWNLOAD WORD DOC)
APPLICATION FORM (GOOGLE FORM)
GUIDANCE NOTES FOR APPLICANTS
JOB DESCRIPTION AND PERSON SPECIFICATION