Your first step is to look in one of the following areas for carefully selected advice to answer our most common questions. You might be able to find an answer to your problem immediately.

Here are a selection of common questions that we are asked. Click for help/advice:

How can I get help filling in my PIP claim form?

What do I do if my child arrangements aren’t working?

How do I get a Food voucher?

Why has my Universal Credit been declined? I am an EU citizen.

How do I appeal against a benefit decision?

What options do I have for dealing with debt?

What if a bailiffs/debt collector writes to me telling me they will be visiting my property?

I am homeless how do I get a Council House?

My partner and I have separated/split up what do I do about money/children/housing?

Where can I get help with a problem at work?

Help/Advice on Benefits & Tax credits

We want to help you apply for all the help you are entitled to.

Help/Advice on Benefits & Tax credits

Help/Advice on Debt

We want to help you deal with your money issues, so that you do not lose out financially or get yourself deep in debt.

Help/Advice on Debt

Help/Advice on Managing your money

We want to help you manage your money and get your finances in good shape now and into the future.

Help/Advice on Managing your money

Help/Advice on Housing

We want to help you understand about your rights and responsibilities about your housing issues.

Help/Advice on Housing

Help/Advice on Work

We want to help you with any of the many difficulties you may be facing in your workplace.

Help/Advice on Work

Help/Advice on Relationships and family

We want to help you if your relationship has broken down. For example, whether you can stay in the family home or who the children should live with.

Help/Advice on Relationships and family

Help/Advice on Consumer Issues

We want to help you with any consumer issues you might have. For example, buying a car, holiday or broadband through to dealing with something going wrong with a purchase.

Help/Advice on Consumer Issues

Help/Advice on Other things

We want to help you with any other issues you may face, from laws and courts, through immigration to health issues and much more.

Help/Advice on Other things

Search for Help and Advice

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