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    To comply with the Data Protection Act (1998) we must ask for your permission before we record, store, share and process your data. These details may include personal and sensitive information.

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    Follow up feedback

    We want to make sure the service you receive meets your needs. To help us understand this and improve our service, Citizens Advice may want to contact you at a later date to ask for your feedback. We will only share the information that is absolutely necessary.


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    Please note that we aim to respond within 3 working days.