There are three steps which should help you find the information you need:
1First, please consider whether your question is one of the Frequently Asked Questions below. Click on the area that is applicable to you.
Online help
Each of the questions below links to an external site, which may be able to answer your question.
Some may be links to Adobe Acrobat PDF files. If you cannot read these files, you may have to download the free Adobe Acrobat Reader. You can download Acrobat Reader here.
- I’m not sure I’m receiving thebest deal from my energy supplier. What can I do?
- How do I make sure that I get a mobile phone deal that is right for me
- I am a student, and was wondering what deals I am entitled to?
- I struggle to make sure that I pay for essentials each month. Is there a tool I can use?
- How can I spend less on my weekly food shop?
- What can I quickly stop spending money onin order to save more?
- I am pregnant. How do I work out how much money I will need for the baby?
- How do I choose a savings account?
- I need to borrow some money. How do I go about this?
- What are credit unionsand how can they help me save and borrow?
- What is ‘Help to Save’and who is it for?
- What is the lifetime ISA?
- What are the different types of pension?
- When can I afford to retire?
- I want to cash in my pension pot. What do I need to consider?
- My partner or other family member is trying to control how I access and/or use my money. What can I do?
- How can I claim back Payment Protection Insurance(PPI) free of charge?
- What is Council Taxfor? How much will I pay and how shall I save for this?
- Will I be affected by Tax Credit cuts?
- How can I complain about a financial product or service?
- How can I make sure that I am spending money safely online?
- How can I sell unwanted items online for extra money?
- How do I make sure that my family is provided for if I die?
2
If you cannot find an answer to your question in the FAQs above, further help is available on the Citizens Advice national website. Note that these links open in a new window/tab because you are leaving our website.
3
If you cannot find an answer to your question above, please choose one of the following options.
Fill in the online advice form to provide us with the information that we will need to help you more quickly.
Our Adviceline service is open from 9:30 in the morning to 3:30 in the afternoon, Monday to Friday.
0344 245 1292
Come along to one of our drop-in sessions nearest to you, so we can discuss your issues.