There are three steps which should help you find the information you need:
1First, please consider whether your question is one of the Frequently Asked Questions below. Click on the area that is applicable to you.
Online help
Each of the questions below links to an external site, which may be able to answer your question.
Some may be links to Adobe Acrobat PDF files. If you cannot read these files, you may have to download the free Adobe Acrobat Reader. You can download Acrobat Reader here.
- My private landlord won’t return my rental deposit, how can I claim the money back?
- My private landlord won’t repair my home, what can I do?
- Can my landlord increase my rent?
- I want to end my tenancy, what should I do?
- My private landlord wants to evict me, can they do that?
- How do I become a landlord?
- I want to get my property back and I currently have assured shorthold tenants living there. What can I do?
- My social landlord won’t repair my home, what can I do?
- Can I transfer my tenancy to someone else?
- My social landlord is trying to evict me for rent arrears. What are my rights?
- I want to buy a home, how do I do it?
- I want to sell my home, how do I do it?
- How do I find accommodation?
- How do I find council or housing association housingin Cambridgeshire?
- I’m homeless, or soon will be, so what duties does the council have to help me?
- I am homeless, what local support is there available to me?
- Wintercomfort for the homeless for welfare services and learning and development –
- Emmaus for accommodation and work opportunities
- Jimmy’s night shelter for emergency accommodation in the South of the County
- Ferry Project for emergency accommodation in the North of the County
- I would like to make improvements to my home security(and am 60+ or disabled), where can I find help?
- I am elderly or disabled and have difficulty getting around my home easily, how do I find out whether I am entitled to adaptations?
- Am I entitled to support in paying for home improvements?
- I’m in dispute with my neighbours, what options do I have?
- I would like to take in a lodger. What do I need to know?
2
If you cannot find an answer to your question in the FAQs above, further help is available on the Citizens Advice national website. Note that these links open in a new window/tab because you are leaving our website.
3
If you cannot find an answer to your question above, please choose one of the following options.
Fill in the online advice form to provide us with the information that we will need to help you more quickly.
Our Adviceline service is open from 9:30 in the morning to 3:30 in the afternoon, Monday to Friday.
0344 245 1292
Come along to one of our drop-in sessions nearest to you, so we can discuss your issues.