70 Market Street, Ely, Cambs, CB7 4LS

From 1st April 2020 this office is closed

Due to the withdrawal of funding by East Cambridgeshire District Council, please be advised that Citizens Advice Rural Cambs can only offer help to residents in East Cambridgeshire with enquiries regarding:

  •  Universal Credit – Help to claim

0800 144 8 444 (Freephone) Mon-Fri 8am – 6pm

  • Debt advice

0807 278 7807  Mon-Fri 9.30am – 3.30pm

  • Help with CLAS applications

0807 278 7807 Mon-Fri 9.30am – 3.30pm


For all other enquiries, East Cambridgeshire residents should please contact:

East Cambridgeshire District Council on 01353 665555

Or visit their website at:



February 2019:  This service is suspended temporarily due to staff shortage.

Soham Town Council, The Walter Gidney Pavilion, Fountain Lane, Soham, Cambs, CB7 5PL

2nd & 4th Wednesday of the month: 10:00 to 12:00.